Approach

How to get Tuuring enabled for your organization.

• 1

  Inventory Workshop

  A typical implementation starts with an inventory workshop. This workshop will take 1-2 days, and follows our own “value canvas” method. The result is a complete overview of the monitoring and analytic needs and capabilities of the customer.

• 2

  Partner Selection

  The Tuuring solutions are implemented through our partner network. Our partners are carefully selected and trained by our own consultants and solution specialists.

• 3

  Tuuring Value Canvas

  The completed value canvas is the direct result of the inventory workshop and will specify which connectors are required for the desired analytic capability. The Tuuring Performance Insights platform pricing is connector-based, combined with a base fee for the core platform itself. Pricing is subscription-based, which includes support of the core platform and the required connectors.

• 4

  Implementation and Support

  Implementations are expertly guided through our partner network. Online support is available 24 hours per day, 7 days per week. This includes case submission and status, access to documentation and solutions, software updates and upgrade packages. Phone support is available weekdays between 9:00 and 18:00 (CET). Premium support adds direct access to our performance team for advanced solutions and extends phone support to 24/7 availability.