End User Experience

Everyone recognizes performance issues, impacting productivity and the way end-users experience digital services. Performance of the IT landscape has become increasingly difficult to manage and control in recent years. An innovative and intelligent approach is required to manage this complexity. The Tuuring analytics platform supports organizations and their complex software chains by correlating performance data resulting in optimized user experience and business outcomes.

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Our customers

Testimonials

Read why our customers chose the Tuuring platform to optimize their workload performance.

After realizing that the aim for optimal business integration would result in a massive increase in transaction data, CZ chose the Tuuring platform as their end-to-end performance analytics solution.

CZ Group

Tuuring provided the answer to the question of whether end-user experience would remain sufficient after combining and integrating two very large financial applications.

Nationale Nederlanden

Upgrading a mainstream ERP application with a sensitive performance baseline could lead to delays and possible degradation of end-user experience. The Tuuring platform provided the performance baseline and much more insights during and after the go-live.

LUMC

End User Experience is critical for IT success

Workplace technology is more distributed and dynamic than ever before and end-user experience monitoring is one of the key capabilities in the end-to-end performance of application chains. The Tuuring platform enables IT-professionals to optimize the user experience by tracking every transaction in the customer’s journey with end-to-end performance monitoring and quickly identify application issues before these impact the end-user experience.

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1

Create a superior customer experience

Automatically capturing errors, crashes, network requests, page load details, and other metrics and create a superior customer experience. It makes it easier to understand how third-party APIs and content services are impacting performance, giving IT teams more leverage to i.e. enforce service-level agreements.
2

Solve problems before users complain

The responsiveness of the application determines the end user’s experience. Compare real response times against historical averages to provide meaningful insight into service anomalies without requiring the impossible task of setting absolute thresholds for every transaction.
3

Proactively manage critical business application chains

The Tuuring platform allows IT teams to proactively manage critical business transactions and respond quickly to application performance issues in real-time. IT professionals can proactively identify and receive alerts on emerging issues based on dynamic baselining and error verification.
4

Make end user experience a data driven topic and visualize the status

Analyzed data and results are visualized in out-of-the-box and custom-made dashboards in the Tuuring platform. These dashboards can be published and broadcasted to all types of displays.

Monitoring application uptime is not enough anymore - slow is the new down

End-User experience can only be measured if the entire chain is monitored. Below some examples of common applications and platforms supported by Tuuring.